Refund policy

Effective date: 19 October 2026.

Browsing Wexely is free. This directory does not take payments, issue subscriptions or complete app purchases. This page explains where to request help for a purchase made through a TutivSoft product or its provider, based on the TutivSoft refund policy.

Google Play purchases

Use the Google Play refund process for purchases made through Google Play. The store's eligibility, timing and account rules apply. Contact product support if you need help identifying an order or explaining a technical issue.

Microsoft Store purchases

Use Microsoft's order and refund support for purchases made through the Microsoft Store. Eligibility and processing are determined through the store's process and applicable rights.

Other payment providers

For a purchase through another supported provider, such as a product's web checkout, email priority_billing@tutivsoft.com. Where possible, contact us promptly after discovering a problem. Include:

• The product name and purchase email address.
• The purchase date and order or transaction ID.
• The amount paid and a brief explanation of the request.

Do not send card numbers, passwords or one-time codes. The provider or product may require its own secure verification process. The product's purchase terms, provider rules, purchase circumstances and applicable law determine the outcome; this directory does not promise automatic approval or a fixed processing time.

Questions before purchasing

Check the current product's supported platforms, features, limits and availability before paying. A directory listing is not a purchase offer, and an available start page does not certify checkout or every product workflow.

Nothing on this page limits mandatory consumer rights. For general questions, see contact and support.